We're a legal consultancy that helps small businesses stress less about commercial contracts. This policy explains what personal data we collect, how we use it, and what your rights are under the UK GDPR (that's the UK's version of the General Data Protection Regulation — yes, the one with all the acronyms).
If you have any questions, just email us at info@clausetwo.com. We promise an actual human will respond.
1. Who We Are
We're Clause Two Ltd, a UK-based legal consultancy providing non-reserved legal services to small businesses. We're particularly good at drafting human documents like this one.
Our contact details:
Clause Two Ltd
167-169 Great Portland St, Fifth Floor, London W1W 5PF
Email: info@clausetwo.com
We're the "data controller" which means that we decide what happens to your data and how it's used. Don't worry, we'll always keep your secrets safe.
2. The Data We Collect
We only collect what we actually need to run our business and help yours. This includes:
- Contact details: your name, email, phone number, and business info.
- Correspondence: emails, messages, and notes from calls (because we can't rely on memory alone).
- Billing info: to send invoices and keep HMRC happy.
- Website data: like IP addresses and cookies.
We don't collect sensitive stuff like health data, religion, or political opinions.
3. How We Use Your Data
We use your data to:
- Deliver our services.
- Respond to enquiries and manage client relationships.
- Send invoices and manage payments.
- Keep you in the loop about legal updates, if you've opted in.
- Improve our website and services (mostly by learning what's working and what's not).
We process your data under one of these legal bases:
- Contract: when we're delivering services you've asked for.
- Consent: when you've chosen to receive marketing emails.
- Legal obligation: when we need to comply with UK laws.
- Legitimate interests: when it helps us run our business effectively and doesn't override your rights.
4. How Long We Keep Your Data
We keep data for as long as necessary to meet our legal and professional obligations. This usually means keeping client records for six years, unless the law or good sense says otherwise. When we no longer need your data, we delete or securely anonymise it.
5. Who We Share Your Data With
We only share data with trusted third parties who help us do what we do best, such as:
- Our advisors including our accountants.
- Service providers such as payment processors and cloud storage providers.
- Regulators and law enforcement bodies such as HMRC.
All of them are under contracts or other legal obligations that require them to handle your data responsibly.
We don't transfer your data outside the UK unless adequate protections are in place (like UK-approved data transfer agreements).
6. Your Rights
You have the right to:
- Access the data we hold about you.
- Correct anything that's inaccurate.
- Delete your data (sometimes called "the right to be forgotten").
- Restrict or object to certain uses of your data.
- Move your data elsewhere (data portability).
To exercise any of these rights, email info@clausetwo.com. We'll respond within a month — usually much faster (we love a tidy inbox).
You also have the right to complain to the Information Commissioner's Office (ICO) if you think we've done something wrong. However, we hope you'll afford us the opportunity to address your concerns first.
7. Cookies
Our website uses cookies and similar tech to make it work smoothly and understand how people use it. You can control cookies through your browser settings. However, fair warning, some parts of the site might sulk if you turn certain cookies off.
8. Data Security
We use industry-standard security measures to keep your data safe (including encryption, access controls, and strong passwords). While no system is 100% foolproof, we do everything reasonably possible to protect your information.
9. Updates to This Policy
We may occasionally update this policy to stay compliant and reflect changes in how we operate. If it's a big change, we'll let you know by email or through our website.
10. Got Questions?
For anything privacy-related, drop us a line at info@clausetwo.com.